An order management system (OMS) is an integrated software solution that facilitates enterprises to handle purchase orders from online capture through order fulfillment.
It integrates fulfillment management across omnichannel sales touchpoints to enable end-to-end visibility into customer management throughout the supply chain workflow.
An OMS aids enterprises control the comprehensive order cycle productively, from the time a customer initiates an order to its successful completion and required return.
It enhances inventory management by order management system generating up-to-date data on stock status and order status, allowing firms to enhance their shipping practices and maximize purchaser retention.
An effective oms OMS connects with other enterprise order management system systems like ecommerce platforms, warehouse management systems, financial software, and transportation carriers to create a integrated order fulfillment ecosystem from start to completion.